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Consumer Behavior
Multiple Choices:
1. The Yellow color is related with personality links like
a. Caution, warmth
b. Power, informality
c. Passion, excitement
d. Purity, innocence
2. Consumers having high ethnocentric value in CETSCALE for
foreign made products are likely to feel
that
a. It is worthy to purchase the foreign products.
b. It is wrong to purchase foreign made products.
c. Only foreign made products should be purchased.
d. They should remain neutral.
3. If the OSL(optimum stimulation level) score of a person
is greater than the lifestyle he/she is
living then he/she likely to
a. Take rest
b. Appear quite satisfied
c. Seem bored
d. Can not be predicted.
4. The psychologists who disagree with the Freud’s theory of
personality are usually referred as
a. Non Freudians
b. Freudians
c. Neo Freudians
d. C-Freudians
5. According to Sigmund Freud, the human personality
consists of 3 interacting systems viz the id, the superego and the ego. What
actually ‘id’ refers to
a. Its role is to see the individual’s needs in a socially
acceptable fashion.
b. Its role is to drive impulsions for the needs to be
satisfied immediately.
c. Its function is to control and balance the impulsive
demands.
d. None
Part Two:
1. What is a ‘common man approach’?
2. Differentiate between ‘Enculturation’ and
‘Acculturation’.
3. Write a short note on ‘Rokeach Value Survey’, a widely
used value instrument, in consumer
behavior studies.
4. Explain the ‘Sociometric method’ of measurement in
‘Opinion Leadership’.
5. What do you understand by the term ‘Viral marketing’?
Case let 1
1. Explain the “role and status” for Macnine shoes.
2. Suggest some ways of changing consumer perception of
Macnine shoes.
END OF SECTION B
1. A college student has just
purchased a new personal computer. What factors might cause the
2. An Advertising on a known
deodorant shows a young beautiful girl is upset to meet her student to
experience post purchase dissonance? How might the student try to overcome it?
3. How can the retailer who sold
the computer help reduce the student’s dissonance? How can the computer’s
manufacturer help? boyfriend, as friends point out at her “Bad body odour”. The
advertisement is trying to arouse which
motive in the consumer? Discuss by giving one similar examples?
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