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Knowledge Management
Multiple Choices:
Q1. UCC stands for:
a. Universal Commercial Code
b. Uniform Commercial Code
c. Unique Commercial Code
d. United Commercial Code
Q2. E-business connects critical business systems and
constituencies directly via:
a. Internet
b. Extranet
c. Intranet
d. All of the above
Q3. Unusable rule are also called as:
a. User rule
b. Conflicting rule
c. Subsumed rule
d. None of the above
Q4. Fact in knowledge codification refers to:
a. Value of an object or a slot
b. Codification scheme
c. Both (a) & (b)
d. Filling of slots
Q5. An individual with skills & solutions that work some
of the time but not all of the time is:
a. Scribe
b. Validity
c. Novice
d. None of the above
Q6. CBR is:
a. Case based reasoning
b. Case based reliability
c. Case based repository
d. None of the above
Q7. An unskilled employee trying to learn or gain some
understanding of the captures knowledge is a:
a. Pupil user
b. Tutor user
c. People user
d. None of the above
Q8. A rule of thumb based on years of experience is called:
a. Procedural rule
b. Tacit knowledge
c. Heuristic
d. None of the above
Q9. Episodic knowledge is:
a. The knowledge based on the fundamentals structure
functions & behavior of objects
b. The knowledge based on experimental information or
episodes
c. The knowledge based on the unrelated facts
d. None of the above
Q10. A directory that points to people, documents and
repositories is:
a. Knowledge map
b. Knowledge codification
c. Rapid prototyping
d. None of the above
Part Two:
Q1. Write short note on “KM Life Cycle”.
Q2. Write short note on “The Knowing Doing Gap”.
Q3. What is Nominal Group Techniques (NGT)?
Q4. What do you mean by Delphi Method?
Q5. Which factors contributed to
motivate the troops to go ahead for such a difficult task as recovering a
damaged vehicle from such a difficult and treacherous terrain and getting it
repaired in such a short time?
Q6. Which incidents indicate the
importance of good interpersonal relationships with juniors, peers and
superiors and what is the importance of good interpersonal relationships?
Q7. What other data-driven
promotions could Carrier come up with using other data mining techniques?
Q8. What manufacturing-driven
applications can Carrier implement using data mining?
Q9. Explain the concept of Tacit
Knowledge. List the different techniques of capturing Tacit Knowledge.
Q10. Explain Global Knowledge
Leadership. What are the driving forces behind global expansion of knowledge
management?
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