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Business Communication & Etiquette
1. When
you are called upon to deliver a public speech, what should you bear in mind to
garner an applause? Share the technique that one should follow to ensure that
your speech is well received. (10 Marks)
2. The
most important thing in communication is to hear what is not being said – Peter
Drucker. What does this statement highlight? Explain with examples. (10
Marks)
3. You
are the manager of a dynamic team at ABC Corporation. It is appraisal time and you
have to discuss ratings with your team members. Raj has always been dedicated to
the team goals and has time and again proven that he is ready for the next
level. Samira who is a steady performer on the other hand is senior to Raj and
next in line for promotion due to her seniority and experience in the
organization. It is a close call and all eyes are on you.
a. Whom
will you choose for promotion during the current appraisal cycle and why?
(5 Marks)
b. How
will you communicate your decision to the person who has been passed over for
promotion? (5 Marks)
Answer Sheet, Project Reports, Thesis Reports contact
ARAVIND – 09901366442 – 09902787224
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